Duration: 2 hours
When you consider how to deliver a product or service, you need to consider whether your business is legal, sustainable and capable of growing. The business must achieve a standard of customer satisfaction that will not attract negative publicity that impacts upon its level of sales. In this course, you'll learn about strategies to help you deliver goods and create satisfied customers.
Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.