Disadvantages of Using Online and Telephone Counselling

Duration: 1 hour

Online and telephone counselling is not viable for all clients. In this course, you'll learn about some of the downsides of using telephone and online counselling, such as nuisance, silent or chronic callers, problems with digital literacy, and a lack of non-verbal communication.


Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.

Self Assessment Test