Duration: 1 hour
Once a salesperson assists a customer in realizing they have a need for the product -- as long as the product is suitable, it will sell itself. The role of the salesperson in encouraging a purchase is to help the customer make their own discovery. In this course, you will learn how to speak with customers, use merchandising and displays to your advantage, improve labelling and signage for optimum effect, and more.
Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.