Mastering Sales in Small Business

Duration: 2 hours

The most successful sales people thrive on personal interaction, they love meeting new people and love talking, but equally love listening. They get a buzz from making a sale and have the ability to remain focussed when interacting with potential customers.Learn what makes a good salesperson; to identify the different types of customers and what strategies to use with each one of these groups.


Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.

Self Assessment Test