Sales Skills: Presentation & Communication

Duration: 1 hour

First impressions count! The first impression a customer has of a sales person will shape their attitude towards not only the sales person - but also of the business in general. A great first impression is the key to making sales and establishing and maintaining a thriving business.



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Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.


Self Assessment Test