Working in Telephone or Online Counselling

Duration: 1 hour

Working as a telephone or online counsellor can be both flexible and rewarding, and many non-profit counselling organisations use volunteer counsellors. In this course, you will learn how to define a starting and ending time for the counselling session, how to set professional boundaries, and see examples of using counselling skills. You'll also learn ways to get started as working as an e-counsellor.


Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.

Self Assessment Test